Please be aware of Flawless Permanent Makeup By Elsa, Inc Policies. Thank you for your cooperation and business!
Deposit & Cancellation Policy| A $50 Non-Refundable Deposit is Required to Book a Procedure and Hold Your Time Slot, No Deposit is Needed for a Complimentary Consultation. If you schedule a Procedure online Elsa will call to collect the $50 Deposit. 24 Hour Notice is required for cancellation/rescheduling any appointment. There is a $50 Cancellation fee if 24 Hours is not given. We take all major credit cards or cash. Please be advised that Elsa may be booked weeks to months in advance, we will do our best to accommodate you but immediate rescheduling is not guaranteed. To get in at the appropriate time frame for your packaged session or free second session please schedule at your procedure date if applicable. If you give the appropriate notice we will move your deposit to hold your new appointment date. However if you cancel within 24 hours of appointment you forfeit your deposit or a $50 cancellation fee will be applied. No deposit is required for free consults or packaged sessions, however if 24 hours is not given to reschedule or cancel a $50 cancellation fee will be applied.
Late Policy| Arriving 15+ minutes late is the same as being a same day cancellation and missing your appointment. You will have to be rescheduled and pay the $50 cancellation fee before being rebooked. If you are 15+ minutes late then you are running into the next clients scheduled appointment, which is not fair, you will have to reschedule. Elsa does well at staying on schedule, however please keep in mind that she is managing pain and is permanently altering her clients appearance, if she is running a few minutes behind please be understanding.
Due to IL Health Departments Regulations please arrange child care for your procedure appointment. It also can be very distracting for Staff to have children in the room while we are trying to work on you. Anyone under 16 is not permitted in the procedure room.
Refund Policy| All sales are final, no refunds for services. Terms, Conditions, and Risks are explained and informed consents are signed prior to procedure. Results are not guaranteed, everyone reacts to needles and pigment differently. Also everyone retains and metabolizes pigment differently. This is an elective cosmetic procedure with certain risks and possible effects. Following the after care instructions is extremely important to help avoid adverse effects and undesired results.