Policies

Please be aware that Elsa goes back and forth between NYC and Chicago monthly (& is routinely tested for Covid-19 due to commute) and books out quite far because she is in high demand. So if you cancel your appointment, immediate rebooking is not guaranteed. We suggest booking your second session (if applicable) at the end of your first session before you leave. Please refer to “Covid-19 Protocols” page for all of that information as it affects some of our policies and please read “Read Before Procedure” page prior to procedure appointment. Thank you

72 hour notice for cancelation is required. Otherwise loss of deposit or a $50 cancelation fee per procedure will be charged. (Unless it is a Covid-19 related cancelation.)

15 minutes late or more is the same as missing your appointment, cancelation fee or loss of deposit will be applied.

No children under the age of 16 is permitted in the room. Please find child care.

Deposits are non-refundable

All sales are final, no refunds.

Consults are free unless you are a no call no show or show up late and miss your consult. Then the $50 cancelation fee will apply to your appointment.

Results are not guaranteed and vary, explained in consent forms. Elsa has gotten a lot of fabulous results- hence her reputation & portfolio, however full transparency is also important to her. Everyone retains and reacts differently to pigment/tattooing and needling because everyones skin & body are unique. Needing to apply some degree of topical cosmetic makeup after getting permanent makeup for perfection is rare but not impossible. It is an art and a science, many variables impact the science portion of tattooing/permanent makeup/microblading.

Refer a friend and get a $30 credit to use towards another procedure or future touch up and referred friend gets $30 off their procedure as well!