Policies

Please be aware that Elsa goes back and forth between NYC and Chicago and books out quite far because she is in high demand, so if you cancel your appointment immediate rebooking is not guaranteed. We suggest booking your second session (if applicable) at the end of your first session before you leave.

24 hour notice for cancelation is required. Otherwise loss of deposit or a $50 cancelation fee per procedure will be charged.

15 minutes late or more is the same as missing your appointment, cancelation fee or loss of deposit will be applied.

No children under the age of 16 is permitted in the room. Please find child care.

Deposits are non-refundable

All sales are final, no refunds.

Consults are free unless you are a no call no show or show up late and miss your consult. Then the $50 cancelation fee will apply to your appointment.

Results are not guaranteed and vary, per explained in consent forms. Elsa has gotten a lot of fabulous results- hence her reputation but full transparency is also important to her. Everyone retains and reacts differently to pigment and needling. Some people still need to apply some makeup after getting permanent makeup. It is an art not an exact science.

Refer a friend and get a $30 credit to use towards another procedure or future touch up and friend gets $30 off procedure as well!