I (Elsa Milani) have the right to deny service if I feel the procedure will potentially cause more harm than good, if I feel that I am not the right artist for you, or if you are not a good candidate for the procedure. Deposits are non-refundable. Pre & Post Procedure instructions will also be provided in writing. If you do not come in for a free consult prior to procedure please read this page and an email will be sent of the content of this page to you by your request. You may email/text Elsa confirmation that you read this page, or if you have any questions please contact: 646.740.6247 firstname.lastname@example.org
Here are all the do’s and don’ts!
- If you are late for your appointment you will be rescheduled. (No exceptions.) So please plan accordingly. No children are permitted in the procedure room during procedure.
- Our scheduling is very structured and we cannot run behind. IF YOU ARRIVE 15+ MINUTES LATE, YOU WILL BE RESCHEDULED. A $50 fee is due or if applicable loss of deposit if you miss your appointment, show up late and must reschedule said appointment, or cancel within 24 hours of appointment.
- OUT OF STATE CLIENTS Please keep in mind that even if an appointment is scheduled, there is the possibility that an unforeseen issue that was not identified in the photo or questionnaire may result in Elsa not being able to perform the procedure. *Make sure you purchase Travel Insurance*WE ARE NOT RESPONSIBLE FOR CLIENTS EXPENSES IF AN UNFORESEEN CIRCUMSTANCES, ILLNESS, WEATHER, SKIN CONDITIONS OR THE LIKE ARISES.(For example: Blemishes in or around the area.) If you show up and your appointment is canceled, you will forfeit your $50 booking fee deposit and will be required to secure a new appointment with another booking fee if rescheduled.
- No heavy working out day of procedure, or consumption of Aspirin, Ibuprofen, Caffeine, or alcohol 24 hours before procedure. (A cup of coffee day of or a drink the night before is fine.) You will bleed more and retain less pigment if not followed.
- I cannot work on anyone pregnant, nursing, on blood thinners, sunburnt/tanned, under 18 years old, insulin dependent, undergoing major health issues/treatments, blood clotting disorder, or has a history of keloid scarring. Certain medical conditions, skin types/conditions, and medications will also prohibit my ability to work on you or provide you with the desired technique. If you are not sure if you are a candidate for the procedure contact Elsa or book a free consult prior to procedure.
- I will not Microblade or perform Hairstroke Technique on anyone who has oily skin/ large pores. It will heal blotchy, blurry, and not as desired. However I offer other Brow techniques that are natural looking and are compatible for oily skinned clients. (Powder or Ombre Eyebrow Technique is the best alternative for this skin type.)
- Please be prepared for your appointment and honest about any condition(s), medication(s), or circumstance that may affect my ability to work on you. If you did not disclose a condition, allergy, or element that could affect your results Flawless Permanent Makeup By Elsa, Inc/Elsa Milani is not liable. Also if you do not disclose that you had prior permanent cosmetics, accurate date of application, and it requires correction beyond my capability, come in with a tan or sunburn, pregnant/trying/nursing, underage, have a breakout or injury on/near desired area, recently had a chemical peel on/near desired area, under the influence, drank heavily the night before (thins blood), or have any issues (medical or other) that would prevent me from working on you, your appointment will be canceled and subject to my cancellation policy fee. If you aren’t sure call or email me and/or book a free consult before booking a procedure.
- If you have previous permanent makeup, special circumstances, seeking a medical tattoo ( Areola, Camouflage, or Scalp), or require corrective work/removal please book a free 30 minute consult prior to booking a procedure. If you have previous permanent makeup by another technician I may not be able to work on you depending on its condition, or removal/corrective work may be required to correct the area properly which is a process and additional fees. If it is not my work and you are a first time client of mine please understand that there is a difference between a touch up and corrective work. During a complimentary consultation I will determine if it requires correction, and provide you an exact quote. If it does not require correction I will charge you based on your level of retention, which may be a touch up fee, not full price. However I have to see it in person to determine this, and how much the touch up fee would be. My touch up fee’s for someone else’s work ($250) is different than the touch up fees for my work. If it requires corrective work the price could be more than if you had virgin skin because it requires more work and possibly more sessions than a virgin skinned client or traditional touch up. Some cases may be to severe and require Laser Tattoo Removal ( I recommend the Pico Laser, please note if you do plan to re-tattoo the area, once it is lasered retention thereafter is very compromised. This option is best if you do not plan to redo the area.) Saline Solution Removal is best for Permanent Makeup and the best removal method if you plan to redo the area.
- If you have previous Permanent Makeup or are seeking Scalp, Areola, Scar/Skin/Stretch Mark Camouflage you must come in first for a free consult. NO EXCEPTIONS- Failure to tell Elsa that you had previous Permanent Makeup and you do not come in prior for a free consult and book a procedure, Elsa will cancel you and you will owe a $50 fee.
- If a breakout/injury occurs please cancel with 24 hour notice because we will not be able to work on that area until it clears up. I block hours of my time for every procedure. Therefore I have a strict 24 hour cancellation policy, and if you are running 15+ minutes late you will have to reschedule, and be aware that I get very booked out. Also a fee, loss of deposit may be applied so please plan accordingly. I will not push other clients appointments back because you could not make your appointment or be on time. Please be understanding if I am running a few minutes behind, I am managing pain during each procedure and what I do is permanent I cannot/will not rush. If I have to stop frequently to allow the anesthetic to sit for additional time so the client is not in pain that may push me back. So your cooperation and understanding is very much appreciated, I do my best to stay on schedule.
- If you are required to be on antibiotics prior to any type of procedure, a Dr’s clearance letter MAY be required. If you show up to the appt. w/o this clearance, your appointment will be canceled and rescheduled to another available day. You will forfeit your deposit and be required to place a new deposit for the new appointment.
- Tanning or sunburn is damaged skin and will effect pigment retention/color and can cause you to heal blurry therefore we must wait until the tan or burn has passed before beginning. Y0U CANNOT HAVE A TAN (AT ALL) ON YOUR FACE AT TIME OF APPOINTMENT OR YOU WILL BE RESCHEDULED. HAT AND GLASSES ARE NOT SUFFICIENT.PIGMENTS WILL HEAL DARKER IN TAN SKIN. TAN SKIN BLEEDS THEREFORE PIGMENT WILL NOT TAKE AND WILL LOOK BLURRED. EVEN AFTER THEY ARE HEALED, SUN EXPOSURE WILL CAUSE THE TATTOO TO DARKEN AS YOUR SKIN DARKENS AND THIS CANNOT BE LIGHTENED EVER. IT IS RECOMMENDED TO KEEP OUT OF THE SUN. SUN EXPOSURE AFTER HEALING WILL RESULT IN A COLOR SHIFT AND/OR PREMATURE FADING OF PIGMENT- USE SPF SUNSCREEN WHEN IN THE SUN.
- Due to risk of infection I cannot work on anyone pregnant, trying, nursing, sick, or undergoing serious medical treatments. There are Medical issues/conditions, medications, and skin conditions that may result in my not being able to move forward with the procedure, or a Doctor’s written consent may be required prior to beginning our work. If you are not sure about something please do not hesitate to call me prior to booking, book a free consult, or seek Medical clearance. All of my policies apply to those coming from out of town, so it is imperative that you read this before coming in. If you aren’t sure about something give me a call or text.
- If you are getting Scalp Micropigmentation please wash your hair the day of and arrive with dry clean hair. No product applied to the hair or scalp after washing before procedure.
- Botox should be performed 2 weeks before or 2 weeks after the procedure.
- Fillers should be performed 6 weeks before or 6 weeks after the procedure.
- Do not tweeze, wax, or thread 7 days prior procedure. You may resume after 2 weeks post procedure.
- No chemical peels or lasers 60 days prior and must wait 60 days after. If you do this post procedure make sure the tech stays 1 inch away from brows or treated area. (avoiding the forehead is recommended if you are getting Brows).
IF YOU DO FREQUENT PEELS AND LASERS THE BROWS WILL FADE QUICKER DUE TO THE CHEMICALS TRAVELING UNDER THE SKIN.
- Retinols/Retin-A’s, other anti-aging creams or serums containing acids WILL fade your permanent makeup prematurely EVEN AFTER IT IS HEALED. You must be OFF all Retinols/Retina-A 30 days prior to appt on area that you will be getting the procedure. and for at least 30 days or more after the appt. The area will bleed and pigment will not heal properly if this is not followed. If you resume the retinols, after the 30+ days after your procedure, your brows WILL fade quickly due to the chemicals in the creams. They WILL blur and fade faster. You may use Retinol or Retinoids 1 inch away from the brows or permanent makeup if desired so it does not affect the area.
- If you bleach your eyebrows, it is recommended not to have this procedure done. The chemicals WILL bleach the hair & the pigment as well.
- Waxing/Surgaring/Threading, and/or tinting of eyebrows should be done 1 week prior to brow appointment.
- False Eyelashes must be removed prior to eyeliner procedure and may be reapplied 1 month post eyeliner procedure.
- All Medical Tattoos and Permanent Makeup are a form of a tattoo and most likely will form a crust/scab like a body tattoo. Some people scab/crust worse than others. Oily-large pored clients may not be the best candidates for 3D Hairstroke Microbladed Eyebrows because they can/will heal blurry, solid, poor retention, and have more of a powder effect to them. You are better suited for a Powder Eyebrow or Combination Eyebrow, which I offer. Darker the color- cooler the color (no such thing as a warm dark brown in tattooing, we strive for a neutral dark brown but it will ash out with time due to how we break down different colors in the pigment. Typically darker colors last longer than lighter colors- touch ups needed vary from client to client. Machine and Hand tool work penetrate the same level of skin (upper layer of the Dermis.) However due to how the pigment is implanted into that layer of skin machine work tends to create less scar tissue and lasts longer before requiring a touch up than hand tool work. Generally touch ups go as follows; Brows- every 1-3 years, Eyeliner/Lips 2-5 years, Scalp/Camouflage/Areola 3-8 years.
- If you have a history of Keloid Scarring I cannot work on you because there is a risk of scarring with permanent makeup; anytime a needle is put to the skin and the skin is broken there is a risk of scarring. No exceptions, it is not worth the risk. There is a difference between keloids and hypertrophic scarring. A keloid protrudes out significantly, will grow back if removed, is an excess of collagen/scar tissue, and is almost like a benign lesion. If you are concerned of scarring, chemical sensitivity, or an allergic reaction we may perform a patch test. Patch tests are helpful but please be advised that allergic reactions can surface months to years post procedure. If you are not sure if you have or have had a keloid consult your Doctor. Permanent Makeup is “a scar of color” therefore over time as your scar tissue levels increase, touch ups must be spaced out more, and ink retention may not be as good as time goes on. (Also sensitivity may increase so be prepared for having the anesthetic on you longer in attempt to get you as comfortable as possible.) So it is vital to take care of your permanent makeup to lessen the need of touch ups. For example wear sun block spf 30+ out in the sun, no aggressive exfoliantes on your permanent makeup, ect. There may/will come a time where you are no longer a candidate for permanent makeup- so take care of your skin and your permanent cosmetics! Massaging Vitamin E oil and Coconut oil is great for scar tissue and worked on areas. It promotes healing. (Not to be applied during the healing phase, consult doctor if you have sensitive skin or allergies before trying new products.) Avoiding excess sun exposure on scars or tattoo’s/permanent makeup is essential! UV rays age the skin, and can make scar tissue grow-produce-and change color. Anytime you have a trauma on the skin avoid excessive direct sun exposure. Consult with your local Dermatologist or Esthetician for a customized skin care plan and to learn more about how to better take care of your unique skin! After all it is the largest organ you’ve got! I also recommend visiting a Doctor if you have any questions or concerns related to any medical issues that could interfere with the procedure you are interested in. If you see signs of an infection-THIS IS RARE, while you are healing contact me, send me a photo, and see your Doctor right away. Signs of infection would be oozing, pus present, excessive swelling/pain/discoloration, and the area would feel hot. Avoid products with acid, retinol, retin-a on the area that you have permanent cosmetics, it will fade your pigment.
- If you are getting a Lip Procedure and have ever had a COLD SORE please have your Doctor Prescribe you Valtrex or a medication similar to Valtrex and take 1 week or 5 days prior and post lip procedure to avoid an outbreak. Sometimes the procedure or lip injections can stimulate an outbreak, which could affect retention. Lifestyle such as smoking, working out daily/heavy sweating, and drinking will most likely result in premature fading of your pigment and more touch ups needed. Sweat has salt in it, salt breaks down pigment and is the main ingredient in my removal solution when I do removals. Certain medications, a fast metabolism and certain health conditions such as high blood pressure can result in pigment being metabolized quicker, and more frequent touch ups needed.
- I repeat PLEASE BE AWARE that if you are; an insulin dependent Diabetic, undergoing Chemo or serious medical treatments, presently sick, have a history of Keloid scarring, on blood thinners, have a blood clotting disorder, under 18 years old, sunburnt/tanned/damaged/injured/broken out/compromised skin in/near the area that is to be worked on, or are pregnant or nursing, have bad Permanent Makeup and will not do removal or seek the proper corrective services that I recommend, or arrive 15+ minutes late for your procedure unfortunately I cannot work on you. Even if you traveled from out of town, took off work ect. Please plan accordingly and read this before coming in to avoid any inconvenience.
General Rules for ALL Procedures
If you work out regularly (3-7 days a week), your eyebrows WILL fade very fast due to the production of salt/sweat. Salt is used to remove permanent makeup. Appointments will not be moved earlier if you have premature fading due to lifestyle. They WILL appear more powdered or blurred under the skin as well. If you are not ok with this, then you should not have the procedure done. Elsa reserves the right to refuse future services if she feels the results won’t be to the clients satisfaction.
YOU CANNOT HAVE A TAN 30 DAYS BEFORE & ABSOLUTELY NO SUN 30 DAYS AFTER (This means you cannot go out in sun with a hat and glasses on) this means no SUN or HEAT FOR 30 AFTER at all. If you resume tanning, the results will fade quickly, heal darker, fade super fast, or not retain at all. Elsa will not see you any sooner than your routine scheduled appt. If you ruin the results by going out in the sun too soon, Elsa may not be able to work on you in the future.
ELSA WILL CANCEL YOUR APPT. IF YOU SHOW UP WITH A TAN (A tan to Elsa’s standards). TAN SKIN BLEEDS, HEALS POORLY AND COLORS WILL NOT HEAL PROPERLY. NO EXCEPTIONS.
There is NO GUARANTEE’S made as to the final outcome. Your skin, lifestyle and after care play a huge roll in YOUR results. EVERYONE heals differently. Not everyone is a candidate for the Hair Stroke procedure. There may be other contraindications not listed and your appt. may be canceled. This is left up to Elsa’s discretion and she will be totally honest with you.
- Some residual swelling is normal for ALL procedures. Most swelling occurs on day 1-3. A needle was placed in your skin, there WILL be swelling, how much is individualized. Some clients may have minimal swelling, some may experience more.
- The area may appear uneven, dry, itchy, tender, red & irritated, flake or scab unevenly. The areas may appear very light under the areas of peeling or flaking. They pigment will oxidize and become a little darker as the healing continues. The pigment then incapsulate over the 30 day cellular turnover period in which you see results roughly 4 weeks post procedure. Some more mature clients do not see results until 8 weeks post procedure. This is all 100% normal. DO NOT PICK. If you pick, you can cause scarring. The results vary person to person and some clients may heal quicker than others or could take longer. You need to be patient and let the procedure have adequate healing over the course of 30+ days.
- It takes on average 28-30 days for our cells to turn over. Unfortunately, natural skin cell turnover slows as you age. A natural process that takes two weeks for babies takes three to four weeks for teens. Once past your teens, your skin generally renews itself once a month (about every 30 to 40 days or after a trauma/procedure) but gets even more sluggish after 50, renewing itself only 45 to 90 days. Essentially everyone heals at different rates therefore you cannot critically judge your treated area for 4-8 weeks after the procedure
- Color WILL fade/soften anywhere from 10%-50% or more once healed. At the touch up we will fine tune any area that has faded too much. Even then, there is no guarantee that the pigment will heal better. Healing is specific to each client. It is important to realize that you will need a color boost every 2+ yrs to maintain it’s fresh natural appearance. Fading WILL happen after each procedure. We do not have control over your bodies healing process or skin. You may need still to powder and/or pencil even after the healed results. This is an enhancement to your natural brows, not a permanent one. Touch ups to maintain the look is required and at some point you may not be able to have permanent makeup done based on your skins condition. Each time a procedure is performed, scar tissue is made, causing retention to be less and less each time it is done. This is universal in all permanent makeup procedures. This is a fact.
- Due to the build up of scar tissue, touch ups will not be done any sooner than 1 year after your last session with Elsa. Most Permanent Cosmetic Procedures are completed in 2 sessions 6-8 weeks apart. Some clients depending on their skin and/or if they are undergoing corrections may need a third touch up for final adjustments.
- If you are out in the sun a lot, have oily skin, use anti-aging creams, retinA/retinol products, acidic cleansers, natural elements, regular chemical peels, or exercise frequently, your permanent makeup WILL fade prematurely. The better you take care of the treated area and follow the provided aftercare, the longer it will last.
- Permanent Makeup is an art, NOT a science. Clients results will vary and using a pencil or powder will/may still be needed. We have no control over your bodies healing process and each time a procedure is done, the pigment will have less retention due to scar tissue.
- As we age our skin changes. The permanent makeup WILL eventually look more powdered, this is universal with all permanent makeup procedures. At some point, we may no longer be able to do perform services.
- Remember, no two sides of the face are the same. Improvement is our goal, but, note that nothing is PERFECT. We do not use the “P” word when doing Permanent Makeup. Sisters, NOT twins is used universally in this field.
- Absolutely No Water on them, Sun, Sweating, Exercise or Exertion of any kind prior to the procedure or after the procedure for 2 weeks. If you are sweating please BLOT gently with tissue or rice paper to keep the area dry. NO SUN 30 DAYS PRIOR & 30 DAYS AFTER THE PROCEDURE. 1 DAY WILL RUIN THE RESULTS IF YOU DO NOT FOLLOW THE 2 WEEK AFTERCARE PROTOCOL.
- Again- Do NOT have a tan/sunburn on your face prior to your procedure. The tan will exfoliate taking color with it as it fades & will also heal the pigment darker than expected. Tan skin bleeds. Can Heal darker than expected. If you show up to your appointment with a TAN/SUNBURN, you will be required to reschedule and your deposit will be forfeited. The determination if you are too tan will be up to Mary’s discretion.
- Do not work out the day of the procedure as the body heat expands the pores. It is recommended not to sweat for the first 14 days following the procedure. Sweat is salt and WILL fade, blur or cause the pigment not to take at all.
*We use salt to remove permanent makeup and there is salt in your sweat.*
- Avoid direct shower water on the treated area after the procedure. Absolutely NOTHING on the treated area..no water, no makeup, lotions, pencil….etc. for 14 days….Avoid scrubbing the treated area for at least 1 month. Gentle washing ok after 2 weeks.
- Do NOT take Aspirin, Fish Oil, Niacin, Vitamin E and/or Ibuprofen unless medically necessary, 72 hrs prior to your procedure. Tylenol may be taken instead of Ibuprofen before procedure. After procedure Ibuprofen and Benadryl are good to reduce inflammation if your Doctor Permits.
- Also Avoid heavy drinking the day/night before or heavy consumption of caffeine 24 hours in advance of procedure because you will bleed more and retain pigment less.
- Avoid sleeping on your face during the 1st 14 days after the procedure.
- You have to be off Accutane for 1 year. NO Exceptions!
- Dark Skin Types please note that your permanent makeup will not appear as bold as lighter skin types. (Indian, African American, Filipino, etc.) It will look more solid/powdered due to having a darker skin color in the background.
- Smoking WILL cause the pigment to fade prematurely and anesthetics will not last as long.
- Getting a procedure while on your menstrual cycle can make you hyper-sensitive at the procedure site.
- No swimming until the area is completely healed, salt water/chlorine WILL cause the pigments to fade or change in color. It is recommended to apply the Vaseline to the treated area/s prior to swimming even after healed to prevent the chlorine water/salt water from penetrating the area.
- Only touch the treated areas with sanitized clean hands during the healing process.
DO NOT RUB, SCRATCH OR PICK AT THE TREATED AREA. Let any scabbing, flaking or dry skin naturally exfoliate off. Picking can cause scarring, loss of color, or infection.
- PLAN on scheduling your second session touch-up within the first 6 months. (Typically 6-8 weeks post procedure- as instructed by Elsa.)
- YOU ARE RESPONSIBLE FOR MAINTAINING YOUR APPTS. Confirmation calls are not guaranteed.
- IF THE AFTER CARE IS NOT FOLLOWED PROPERLY, ELSA WILL KNOW AND IT WILL BE UP TO HER DISCRETION IF SHE WILL CONTINUE TO WORK ON YOU IN THE FUTURE. THE IS AN INVESTMENT IN YOUR FACE AND THE AFTER CARE IS THE MOST IMPORTANT PART OF THE PROCEDURE. CLIENTS WILL BE PROVIDED AFTER CARE INSTRUCTIONS AND TAKE HOME KITS FOR EVERY PROCEDURE. YOU MAY ALSO REACH ELSA VIA TEXT, CALL, OR EMAIL POST PROCEDURE BUT PLEASE DO NOT CALL OR TEXT AFTER 9PM. 646.740.6247 email@example.com
- Some quick aftercare musts for any procedure; change your bedding day of procedure, and do not touch your permanent makeup with your hands to avoid infection. Try not to sleep on your face or be in dusty or dirty environments. Use a clean Q-tip to apply your ointment-if needed, and wear gloves to clean the area- if needed. Avoid direct sun exposure while you are healing. Do not pick at your scabs/dry skin/crust, feeling itchy is normal. That means the skin is healing. Red and Pink skin is also signs the skin is still healing. Everyone heals at their own pace, I will give you a general idea to help you plan accordingly but there is no set number of days the scab/crust will be gone, it varies because everyone’s skin is different. The scab/crust will flake away like a sunburn- do not pick at the area or you will pull out the color and create more scar tissue. Keep dry and follow the aftercare instructions provided by Elsa.
- All final pricing for any procedure is determined at the free consult. There are no refunds. Consults can be booked separately or be the same day as the procedure. No deposit is required for a free consult, however if you want same day procedure than a $50 deposit is required to hold your time slot. If you do not leave a deposit and only book a consult same day procedure is not guaranteed, I get quite booked out. The number of sessions needed to get desired look may change as we go depending on retention, progress, and your skin. Lifestyle, skin type, and genetics play a role in how well your Permanent Makeup or Medical Tattoo heals and lasts. Following after care is a must- any deviation from the after care instructions will affect your results and I am not liable for those adverse effects/results. We will go over the aftercare and you will be provided with the aftercare in written form along with a take home kit.
- Permanent Makeup is an art not a science- but science plays a role in how well and long it will last. Everyone retains pigment differently, results are not guaranteed and do vary. I will be honest with you if I feel permanent makeup is not the best option for you, or if your skin is not in a condition that I can work on. Due to all the variables mentioned, plus the numerous others that are considered when doing permanent makeup or medical tattoos having a qualified artist is essential. It is important that you have realistic expectations, be honest during your consultation and on your medical history form so that we avoid causing more harm than good. Also so we can come up with the best plan of action specifically for you! I hope to meet all of your expectations, Permanent Makeup is a process not a procedure. It requires realistic expectations, following instruction, having patients, and trust in your artist for the process to go smoothly. When done properly PMU and Medical Tattoos can look effortless, natural, and stunning. I truly love what I do and continue to receive additional training all over the world to provide you with the best quality services. I do not take it lightly- after all it is permanent. I look forward to meeting and working with you!
All Content and Before and After Images are Property of Flawless Permanent Makeup By Elsa, Inc